Refund policy

Non-Refundable & Non-Returnable Digital Products Policy

1. Overview

All products sold by Projekt Nightlight are digital in nature. Due to the immediate access and delivery of these products, all purchases are considered final.

2. No Refunds

Once a digital product has been purchased, we do not offer refunds, exchanges, or cancellations under any circumstances, including but not limited to:

Change of mind
Accidental purchase
Lack of usage
Misunderstanding of product features

3. No Returns

Digital products cannot be returned once they have been delivered or accessed. By completing a purchase, you acknowledge that you lose any right to return the product.

4. Product Descriptions

We make every effort to ensure that all product descriptions, previews, and details are accurate. It is the customer’s responsibility to review all product information carefully or reach out with questions before making a purchase.

5. Exceptions

Refunds or replacements may only be considered in the following cases:

The product was not delivered due to a technical issue on our end
The file is corrupted or inaccessible and cannot be fixed

If you experience any of the above, please contact us within [7 - SEVEN DAYS] of purchase at https://discord.gg/BCJVeBQ.

6. Unauthorized Distribution

All digital products are protected by copyright laws. Unauthorized sharing, reproduction, or distribution is strictly prohibited and may result in legal action.